NEW VISHING SCAM TARGETS WISCONSIN
Bogus voice mail messages used to scare consumers into providing account
October 28, 2009 - Source: Wisconsin Bankers
Several Wisconsin banks and credit
unions report a new vishing scam in Wisconsin.
Automated messages are being left on
peoplesí voice mail system, including cell phones. The message claims to be from
a financial institutionís security department and warns that the customerís
debit card has been compromised. The message then prompts consumers to reveal
their account information.
Vishing scams can be extremely
convincing, but no bank, credit union or other legitimate business will request
a customer to verify personal information such as PINs, bank account numbers or
Social Security numbers over the phone.
The Wisconsin Bankers Association urges
consumers to protect themselves by following three steps:
Stop. Do not respond immediately.
Think. Why would my bank need this
Call. The number on your bank
statement or in the phone book.
Personal information that you should
never release in a conversation not initiated by you includes:
If you have been a target and responded
in a phone scam, immediately contact Baylake Bank at 1-800-267-3610. For
scams involving your Check Card, call Baylake Bank during regular business hours
at 1-800-267-3610 or call SHAZAM any time at 1-800-383-8000.
Baylake Bank serves its communities from 28
financial centers in Brown, Door, Green Lake, Kewaunee, Manitowoc, Outagamie,
Waupaca, and Waushara counties and from its website at
www.baylake.com. For more information
call (920) 743-5551 or 1-800-267-3610.